Ultimate Automation (UA) was founded by owner and entrepreneur Will O’Brien on the premise that he had to recruit the best talent available to achieve the level of expertise and service he wanted to provide his customers. When he found the team, it became clear that it is possible to combat the biggest gripe in this industry – that the customer gets passed around too much by the provider, from the initial sales conversation to installation and service. Will designed a process that puts customers at the center by assigning them a team member that can do everything from needs analysis, to design, to programming, to install, to teaching the customer how to use the system. There is no handing off the customer, and therefor the best service in the industry.
UA was founded through a passion for making people’s lives more simple, effective and full of beauty and entertainment. On the residential side, UA puts the control of your home’s important systems in your hands, controllable from anywhere in the world – temperature, lighting, security, home theater, whole home audio, outdoor lighting and entertainment, and window treatment. On the commercial side UA connects people and saves companies money through the same things we do for homes, plus so much more. UA outfits auditoriums, conference rooms and board rooms for the best in AV, simple control of the environment, easy scheduling, and local or global collaboration.
Whether you are a home or business owner, a builder or a designer, I encourage you to try UA out. You have my promise that it will be a uniquely positive experience.